Devis & facturation
What to do when a client doesn't pay their invoice?
Unpaid invoices are the dread of any entrepreneur. Here are the steps to follow to recover your money without escalating the situation.
Raouf CHERIBET
CEO
1 min read
Unpaid invoices are the dread of any entrepreneur. Here are the steps to follow to recover your money without escalating the situation.
Prioritize dialogue first
Often, an unpaid invoice is simply an oversight. A courteous phone call or a friendly email is usually enough to resolve the situation within a few days of the due date.
Formal notice: the legal step
If dialogue fails, send a formal notice letter by registered mail with acknowledgment of receipt. This is a formal legal document that generally gives the client 8 days to pay before starting a debt collection procedure.
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